Privacy Policy


At Arctic Quest we are dedicated to safeguarding and preserving your privacy when visiting our website or communicating electronically with us, in accordance with the Data Protection Act 1998 (DPA).

This Privacy Policy has been provided by Blue Horizons and approved by ecommerce law experts LegalCentre.co.uk, together with our terms of use, to provide an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We do update this Policy from time to time so please do review this Policy regularly.

  1. Information We Collect

    In operating our website we may collect and process the following data about you:

    • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, web-logs and other communication data.
    • Data that you provide by filling in forms on our website, such as when you register for information or make a purchase.
    • Data provided to us when you communicate with us for any reason.
    • System data such as browser agent and version, to assist in diagnosing technical problems.
  2. Cookie law

    On the 26th of May 2012 it became EU law to inform you, as a user of this website, how we use cookies on this website.

    How this website uses cookies

    On occasion, we may collect data about your internet browser to support technical enquiries with our website. Such data is for diagnostic use only and does not identify any personal details.

    Third parties

    This website streams video through Vimeo's third party video player. For up-to-date information regarding the Vimeo video player or it's data collection, please read the Vimeo privacy policy.

    We use Google's third party analytics to evaluate and improve this website and services. If you have any concerns about such data collection or simply want to be kept up-to-date, you can learn how Google safeguards data collection.

    Further cookie information

    All internet browsers have the ability to decline cookies ... your internet browser may even be setup to decline cookies already. Please note that should you choose to decline cookies, you may be unable to access particular parts of this website, or other websites.

    If you require further information about cookies, the British Broadcasting Corporation (BBC) have a useful resource called what is a cookie?

  3. Use of Your Information

    The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

    • To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
    • To meet our contractual commitments to you.
    • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
  4. Storing Your Personal Data

    The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

  5. Disclosing Your Information

    Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

    We may also disclose your personal information to third parties:

    • Where we sell any or all of our business and/or our assets to a third party.
    • Where we are legally required to disclose your information.
    • To assist fraud protection and minimise credit risk.
  6. Third Party Links

    You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

  7. Access To Information

    Any personal data you provide will be held by secure UK servers, as in accordance with the DPA. Your data will only be accessed by Arctic Quest as the registered data controller, for the purpose(s) in which you provide it. You have the right to ask for a copy of personal data we hold about you, but please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested.

    Questions about Arctic Quest compliance with the DPA should be addressed to:

    Information Policy Team
    Information and Record Management Services
    4th Floor
    Seacole Building
    2 Marsham Street
    SW1P 4DF

  8. Contacting Us

    Questions directly regarding this Privacy Policy are welcome and should be addressed to:

    Address Arctic Quest Croft Farm Bredon’s Hardwicke Bredon Tewkesbury Gloucestershire GL20 7EE

    Telephone07968 794758


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