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Ts & Cs

Site Rules

We ask for no noise after 10pm and reserve the right to terminate your booking in the event of unreasonable conduct, under such circumstances no refund shall be given.

Please ensure your group has a lead organizer, responsible for ensuring that each party member is aware of our terms and conditions.  It is your responsibility to keep all accommodation furniture and equipment in the same state of repair and condition as found at the beginning (reasonable wear and tear accepted).  This includes not leaving washing up and bagging all rubbish so that we can dispose of it for you.  Any equipment missing or damaged must be reported and paid for up to the value of replacement if it cannot be restored to its former condition.

Safety

Customers are advised that our tipi, herder’s hut and camp are located close to the river and must at all times assume full responsibility for members of their own group particularly young children.

Fires within the tipi or outside must be lit in the designated areas, be modest controlled and monitored at all times.

There is no smoking allowed within either the tipi or herder’s hut. You are welcome to smoke outside the tipi and dispose of the cigarettes sensibly (bin provided or fire).

Liability for Accident, Injury or Loss

Customers are advised that our camp is located close to the river and must at all times assume full responsibility for members of their own group, particularly young children.

Arctic Quest takes no responsibility for the safety and security of customers’ vehicles and valuables left within them during the husky experience.

Cancellation

Should you wish to cancel your booking at any point you must inform us by phone and in writing.  We will confirm your cancellation within 48 hours.  Failure to cancel in writing will result in you being responsible for full payment.

Cancellation charges depend upon the period of notice given, as follows:

More than 6 weeks:           £25 administration charge

6 weeks to 3 weeks:           50% of the total rate

Less than 2 weeks:             no refunds are available

Deposits

Please note that deposits are non refundable.

Gift Vouchers

We offer Gift Vouchers for any of our ride packages and overnight accommodation. They are valid for 12 months and make the perfect present for your friends or family to arrange their own experience. 

When buying a voucher please think about your availability as we do get booked up and if you are very limited to dates it maybe best to book at date rather than a voucher, if you can only make a few weekends in a year.

Please book in advance, to save disappointment, we cannot stress this enough, the vouchers are valid for a year and we will have a lot of availability within a year however if you leave your voucher to the last few months you could risk missing out or paying to extend.

Booking is subject to availability.

Terms and Conditions: (please see back of voucher).

Vouchers can be extend for an additional £12.50 per month extended, this will exclude weekends and holidays.

Gift vouchers are not for resale.

Force Majeure

The owners’ responsibility and financial liability shall be limited to the return of monies received in the event of either husky rides or overnight accommodation booked in good faith not being available or curtailed due to storm, river levels or other causes beyond their control.             

Enquire online Gallery Gift Voucher